LM Interactive, Launches its state of the art BPO and Call Center in Asia….
LM Interactive has partnered with Cerebrum BPO, the number one telecom provider in the world, to open a state of the art business process outsourcing call center in Asia, Cerebrum BPO. Continually trying to fill the requirements of the clients, LM Interactive understood that to be a truly full service company, they needed to offer their clients an integrated system that included web development and a business processing call center. LM Interactive deserves kudos for realizing the direct link between these two facets of business. LM Interactive will continue to provide unmatched web development services, while Cerebrum BPO will offer inbound and outbound call center assistance. The new call center is outfitted with a state of the art infrastructure, including high speed Internet and the latest in telephonic equipment. Cerebrum BPO is set up with services such as automatic call distributor, interactive voice response, outbound call management, computer telephony integration, call/multimedia blending, conferencing, and contact monitoring. A substantial amount of capital has been invested in the infrastructure and technology base to ensure the latest advances are applied. LM Interactive is known for impeccable customer service, and Cerebrum BPO has the same goal. Cerebrum BPO has developed standards, which include extensive training in the company and/or products represented, and a Quality Management Department, which requires each employee to participate in a feedback and evaluation session on a regular basis, to ensure the utmost care is taken with each customer contacting or being contacted by the call center. If you would like more information Cerebrum BPO, including the services offered, or how to receive a quote, you may visit their new website at www.cerebrumbpo.com.